Privacy Policy

We respect your privacy

 We will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, to process your order, and share workshop, product, service, news and offerings with you. We do not, and will not sell your personal information. For more information please read on.

What is the General Data Protection Regulation and why is it important?

To keep up with the huge amount of digital data being created, rules across the continent have been re-written. GDPR brings outdated personal data laws across the EU up to speed with an increasingly digital era. The previous data protection laws were put in place during the 1990s and haven’t been able to keep pace with the levels of technological change.

General Data Protection Regulation, or GDPR, will overhaul how businesses, charities, NGOs and unions process and handle data. GDPR also boosts the rights of individuals and gives them more control over their information.

What information do we collect about you and why?

We collect information about you when you place an order from our website, or when you sign up to our newsletter. The only information we ever collect from you will be your normal contact details, which enable us to either despatch your orders, or contact you directly using the contact details you provide.

Who might we share your information with?

We will never share your information with any third parties.

How long do we keep hold of your information?

Your details are kept on our secure data base whilst you remain a customer or continue to subscribe to our newsletter.

How can I access the information you hold about me?

You have the right of access, rectification, erasure, to restrict processing, to object, or to lodge a complaint if you believe your data is being used incorrectly. You can opt out of further communications or withdraw consent at any time.

Marketing  

We’d like to send you information about our products and services which may be of interest to you, but of course, you may opt out at any point.

Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly.
For further information visit http://www.allaboutcookies.org/

Credit card & Payment Information

In order to provide the most secure and safe payment process as possible Vital Seeds Ltd do not take payment details directly. Your card payment details are sent to a secure payment gateway, such as Stripe (which doesn’t require an account), which takes your payment details and processes the payment. Vital Seeds Ltd does not handle this information and the only data we have access to in this form is so we can process refunds and check the fraud status of each payment, we never have access to the full details you entered.

Changes to our privacy policy

We keep our privacy policy under regular review and will update or amend to comply with current legislation. This Privacy notice was updated in May 2018.